what would you have done?

a customer made a appointment with me to clean his hoods, i got there at 500am and he opens at 10.30. oh and he closed at 3.00am so its only been 2 hours that hes been closed. so i get there and everything is still extremly hot there is only a couple of feet between the hoods and the pizza oven. i take out the filters and OMG no lie there is atleast about a 1inch build of sticky rubberized grease thru out the whole hood system. the owner said it hasint been done in around 6years.

i told him for it to be done properly he would need to be shut down for atleast half a day and all pizza ovens and fryers shut off so i could manully lay on top of the ovens and scrape the hoods and up the shute. i have never seen hoods this bad before also i think alot has to do with the little exaust fan he has on top it has 3 blades and there about 5inches long each if that. so hes going to be installing a larger fan unit. so i scheduled the job for 2 weeks away so he could be planned to shut down half the day. did i do the right thing or would have you tryed cleaning it?

I think you did the right thing.
Best to do the job right! [hello]

Your pro was showing,hopefully he'll do as he said.

Making a good assessment at the bid time will save you trouble like this. Sounds like it may have been set up over the phone, I'd recommend giving them an inspection in person before scheduling any work.

dodsonish said:

Making a good assessment at the bid time will save you trouble like this. Sounds like it may have been set up over the phone, I'd recommend giving them an inspection in person before scheduling any work.

Click to expand...

i made the mistake of not looking into the job totally. i was really buisy that week and could not make the hour drive, but normally i do check out the job for a estimate. the thing was the guy was asking me if i could just give a quick wash and do it better at another time. thats when i told him no i do it right the first time or not at all. but no big deal ill just come back more prepared and charge a little more.

ill see if i could take pics because this is one of the worse hoods i have ever seen in my 7 years of hood cleaning it is that bad.

Pics are good...video is better. [bp]

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lol i think mine has that beat!!

Beat this

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