Contracts

[Richard]

Well it finally happened, I lost a store to a cut throat, but I did tell myself when I started 4 years ago that the first time it happened I would have all my current and future accounts to sign a service agreement, We have always let our quality of work to do our talking and it has always been top notch, I reckon times change..anyway if anyone would care to share some examples of some service agreements with me that I could modify or use I would greatly appreciate it
thanks
Richard

 

[David l Saulque]

I don't use service agreement and I service lots of stores with multi trucks. Your service quality and price will hold your better accounts. If your price is cut and your customer takes the bite-go out and get another. Don't change your game plan because of price.

Even with the agreement the account can still get out of the agreement-stating any number of reasons-and he walks.

Good Luck

David