Scott Fortner's X-Jet

[Ron Strickland/Xtrerior S]

Scott,

I have been on a short vacation. You should have received my email by now.
If you are not happy with your X-Jet, please send it back to us and we will gladly refund your money(including shipping). We try to tell all all our customers there is a money back guarranty. There is a way to correct the vertical distance. We can change the internal orifice to match your PSI and GPM. We can upsize the orifice to open the water flow. If I had known that there was a problem,I would have taken care of it before. Obviously the X-Jet is not for you. One medicine doesn,t cure all ills. It is not our aim to create controversy, but to help our fellow contract cleaners with their problems.
By calling me at 1-800-983-7467, I will be informed as to your intentions.

Sincerely,
Ron Strickland

 

[AUSTIN'S AQUA-CLEAN]

well there you go ron,,,when i bought the x-jet you ask me what my psi and gpm was why didnt you set it up right the first time ,and as far as you not knowing you say you did no right away about the problem,so did rob.tell me why has no one else from the office gotten back with me i suppose when you go on vacation everyone does huh. well atleast you finally got back with me. that just doesnt make sence about you saying that you can fix the problemby changing the orfice on the inside when your saying you knew you didnt set it up right in the first place, but go a head and send it to me and if it goes the 40-45 feet in the air i will gladly ron say im sorrry to you on the board for all to see, i admit things can happen and things can get mest up, all i want is what i bought somthing to go 40-45 feet in the air,you act like i shouldnt be mad that it dont, well your not the one who spent the 177 for it i did.so do you understand my point??


scott

 

[Ron Strickland/Xtrerior S]

Scott,
Your new orifice will go out in today's UPS.
If you are you are puzzled about how to change it, give me a call.

 

[AUSTIN'S AQUA-CLEAN]

thanks ron
thats all i wanted is for the x-jet to preform the way i thought it would(40-45) feet in the air, im just hoping it does and i will apologize for all to see.


thanks again for getting on this.

scott

 

[Scott Stone]

Scott,
Mellow out. Ron is trying to make it right. You don't have to trash him on a public bulletin board after he has made an effort. As for the other guys not taking care of it, did you think that they may not have had the authority to take care of it? Maybe they did not undertand what the policy was concerning a dissatisfied customer. I would give him a little bit of the benefit of the doubt. It has been a holiday weekend and such. At least after he has responded to you don't try to trash him again. It is starting to look like you are driving a yellow truck.

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Any statement that I make about equipment, processes or your hair color is my own personal opinion. I usually base it on personal experience. If you disagree with me you are free to reply on both the BBS and by e-mail. If I am totally off base please explain why on the BBS so that we may all know why
Bus. Phone 480-834-3434
Cell Phone 602-509-9741

 

[AUSTIN'S AQUA-CLEAN]

hey scott take it for what it is worth and mind your business ,may-be you should read my post before you open your mouth!!! i never trashed him or the x-jet, i just want what i paid for. next time you want to open your mouth just e-mail me directly and this stuff wont go on the board ,as you see if you would have looked i did say i was sorry to other people here.this was betwwen me and ron,go and read this through next time and then if you have somthing to say e-me


scott

 

[Scott Stone]

From what I read of you rpost in this thread I would consider it a trash post. Since you have had four other posts that had something to do with your X-Jet not working the way you would like, I would consider it a trend of speaking unkindly. As far as me taking my problems with your posts to a private forum such as E-Mail, I think you would be best advised to follow your own advice. What is more is if you did pay $177 dollars for your X-Jet you did not shop very well. There are a lot of places to get them cheaper. I guess it will just take some seasoning on your part to handle the problems as a professional.
BTW I did not see anywhere on this string that said you were sorry about these posts. Maybe you should look at the post yourself before you get indignant.
------------------
Any statement that I make about equipment, processes or your hair color is my own personal opinion. I usually base it on personal experience. If you disagree with me you are free to reply on both the BBS and by e-mail. If I am totally off base please explain why on the BBS so that we may all know why

Bus. Phone 480-834-3434
Cell Phone 602-509-9741

<FONT COLOR="#000080" SIZE="1" FACE="Verdana, Arial">[This message has been edited by Scott Stone on May 31, 2000 ]</font>

 

[Craig/PowerWashUnlimited]

Mr. Stone,

Well Put.

 

[Shawn Perkins]

Very well said Scott Stone these
are the kind of people that made
us leave the other bbs!

Stop the crying aqua-clean this is not the place Grow UP and act like a man.
We are becoming sick of it.

 

[Rick]

Allrighty-then!!!!Well put Mr.Stone.

 

[Glenn]

Ditto Stone. I haven't read anyplace where the x-jet shoots 45 ft in the air. I believe it says it will shoot up to 40 -45 ft. I would understand that would mean 40 ft probably best case depending on your equipment. Personally, I think 30 ft is plenty high. I'm sure some machines could get 40 ft out of the thing, hell maybe I'll try one.
Glenn

 

[Glenn]

One more thing,
Thanks Ron for sponsoring this BBS! I appreciate the opportunity to visit and learn here. This goes for Chris and Dan as well.
Glenn