Navigator7
New Member
Larry L. said:However over the years I have seen several new contactors go out of business within a year b/c lack of marketing themselfs.Ever once in awhile you get a sticker,he will hang and hang on for two or three years before he gets what he wants.So don't give up until you get what you want whether it be a long time coming or a few short weeks.
1st....Passion...I think you got to have passion for what you do. Like the Navy...."It's not a job, it's an adventure!" People love to be with happy people. Show up with a smile, a good word and the customer's best interest at heart.
Next....a work ethic that won't stop. I believe you should always give more than you get. Whether an employee, a service provider or a craft.
For example, I had just finished a long job way out in the sticks on a mountain top. My customer, a contractor, knew he was going to be spending some dough and didn't like it. I clocked myself out at 10:30, cleaned myself up, filled out the paperwork and got interrupted by a 3 rd party....time passed...as I was walking up to my customer, the acoustics was just right. I heard him say to his employees, "Watch, I betcha this SOB charges me til 11:00!" He looked over my bill like an IRS agent trying to find a hint of unfairness but couldn't! I got the check and respect.
Third....You must always provide a service.
I ran a shop in Seattle. We couldn't clean a filthy but perfectly good very expensive radiator with soap and a garden hose so we hired a guy with a pressure washer to clean this huge radiator from a marine diesel. (About 7' high by 4' wide.)
On one hand, he said "No problem, I'll have this cleaned up in seconds!"
On the other hand....he was right but the high pressure from his machine blew holes thru countless tubes which meant we had to re-core the darn thing.
Not much of a service.
Every day you must go out and try. It works.