Outback Steakhouse

#21
As for when I do raise prices on these guys I would hope most would stay with us because our quality of work and customer service, but if they dont then that is their problem....like I said earlier we have other work that keeps us busy and I do not rely on these outback jobs. You all are making it seem like every job we do is $85 or we only make $12 an hour. I know exactly where our business stands, I did major in Business Administration and I worked in the Corporate world for 8 yrs. I can analyze profit and loss reports with my eyes closed. I know our DTI and P&L margins very well, I look at them daily.

Its funny how I went from giving some friendly advice out to all of you, to being railroaded for my prices and the way I do business.



You can look at market statistics all you want, but until you actually live and WORK in that area you will not know the truth.
 
D

Dave Ott

Guest
#22
Nicole

I myself am not trying to railroad you. I just want you and Nathan to prosper in this business. We are just friendly professionals and it is easier to learn from their mistakes and a lot easier to learn from the hundreds that come in and go out of business in the same year due to low prices. I myself just want you both to get what you deserve in this screwed up industry.
 

Larry L.

PWN TEAM - Moderator Emeritus
#23
It doesn't matter to me if you charge 20 dallors,its your business do what you like.
When I said a blind eye at "all" cost does not have anything to do with profits or losses.

"""As for when I do raise prices on these guys I would hope most would stay with us because our quality of work and customer service,"""

Thats Just fine and dandy but what about your other accounts paying more for your Quality and service.

"""but if they dont then that is their problem"""

They do not have a problem other then finding somebody to do it cheaper b/c they think powerwashers are a dime a dozen..

""""like I said earlier we have other work that keeps us busy and I do not rely on these outback jobs.""""

Thats great but here comes old joe blow looking for business and he is a lowballer,just getting into the business and doesn't know what to charge.He walks into outback and the manager show him what you charge so he gets it at 75.Now he has your price and walks into one of your "other" accounts thinking its another 85 job.SO he says he'll do it for 75 and blowen away at what the manager tells him what you charge your "other" accounts and he tells the manager what you charge outback for your Q and S work.He runs to all your other accounts telling the same thing "they charging outback 85 and putting the screws to you.

I know alot depends on what to charge and know big is better but not always good and know small isn't bad but sometimes good.Your prices can be used againest you or anybody to gain your higher priced accounts.I treat everybody the same price wise....
 
#24
New Bid - Give me your price

Okay new job came up today. Give me a hand on bidding this one and lets see where I stand, maybe I AM too cheap and I could charge more! Give me your opinions.... This is a new company that just called me todayand he said they have ALOT of work and could "keep us busy". Keep in mind this would be another large account for us.....so in a way this is not a "1 time cleaning". This cleaning needs to be scheduled for a tuesday mid morning.


Scope of Work:
Clean 70' by 40' area of newly paved asphalt. Remove sand, dirt and debris left from cement truck and landscapers. Concentrate on removing tire tracks from the freshly painted handi cap logos as well as all white parking space lines in the area. We are providing water and dont forget chems, but I dont think they will be needed since its new pavement.

Drive Time 45 mintues each way!
 
#27
PowerWashPros said:
This is a new company that just called me todayand he said they have ALOT of work and could "keep us busy". Keep in mind this would be another large account for us.....so in a way this is not a "1 time cleaning".
Welcome to scam #2. This is, in every way, shape or form, a one time cleaning. EVERY property manager, maintenance manager, business owner and homeonwer's association hints at "other work". You will be lucky if it pans out 10% of the time. The industry is too volatile and these guys continuously shop around or they change management and the new guy has no allegiance to you whatsoever. Its one thing if this "ALOT" of work is all bid and contracted at the same time. If its a carrot dangling so you will bid lower, I wouldn't do it. Its not uncommon to have a job like this broken down and have sections of it given to multiple companies. It allows them to see who does the best work for the least money. If your business philosphy is the best quality at the best price.. we will blowing TAPS for you next year or at the very least your husband will work his ass off, you guys will squeak by hating life and you will never grow beyond a small time, mom and pop operation.

If you are cool with running around constantly selling accounts, paying for advertising and new machinery, stressing over the big account that just dropped you and the endless cycle of measuring, bidding, quoting and fighting for work (there are many more lowballers in a given estimate pool than there are quality ones) for $40k per year, more power to you. I don't think that is why you got into business.

PowerWashPros said:
Scope of Work:
Clean 70' by 40' area of newly paved asphalt. Remove sand, dirt and debris left from cement truck and landscapers. Concentrate on removing tire tracks from the freshly painted handi cap logos as well as all white parking space lines in the area. We are providing water and dont forget chems, but I dont think they will be needed since its new pavement.

Drive Time 45 mintues each way!
This is going to be a high rinsing job where you will have to use low pressure/high volume rinsing and leave your chemicals on the truck.

You will not be able to remove tire tracks from freshly painted lines they are cured together. In all likelihood, they need to be repainted. For the clean and prep portion alone I wouldn't touch it for under $400 (probably more like $550 out here). Sand is a real pain in the arse to get to wash to one place. We would do it as all wand work which is more per square foot. Be careful, too much pressure and using a wand over asphalt will leave very noticeable marks.

Its time to ditch what you think you know about market analysis. Corporate doesn't translate. I did the coporate thing for many moons.

Below I will post a recent article I wrote for another board. It may make you rethink your business plan.

------------------------------------------------------------------​

Do You Have What It Takes (To Be an Entreprenuer)

The recent questions about going full time, slowing business trends, and mentions of The "E" Myth have spawned this post. I already know its not going to be short, so grab a beer and come back.

There are questions you need to ask yourself daily.

• Did I start this business for the right reasons?
• Did I develop a sound business plan that promoted growth?
• Am I sticking to that plan?
• Am I enjoying this business or am I consumed by it?

Did I start this business for the right reasons?

Did you really look at the statistics of business failure rate? Of one thousand Grime Scene members with less than two years on their belt, 40 potentialy will remain in business in ten years. Nine hundred and sixty of you are going to fail ! (I just made a quick sign of the cross for discluding myself) These numbers reflect a national business average. I am willing to bet this profession has an even higher turnover rate.

Obviously no one goes into business to fail, but poor planning and undercapitalization are insidious destroyers of a business. What lured you in? Was it the promise of ditching the boss and working for yourself? Was it the promise of making $100/hr? Did it just look easy and like something you would enjoy? These all can play a role in getting you off the pot and making something happen but if any of those are your real reason for starting, all you really did was start your business with one foot in the grave with your other foot on a banana peel.

Did I develop a sound business plan that promoted growth?

Business plans are obviously crucial. Don't have one? I think you know which corner I am going to point you to. Please go stand with the other 960 candidates.

If you have a business plan in your head and 'wing it' as you go. Take one step closer to that morgue-bound crowd.

If you do everything you can and project profit by taking "whats left over".. shake hands with the corpse next to you.

If you plan on staying laborer, salesman, estimator, bookeeper and secretary.. there is an empty table in the autopsy room with your name on it. Of course, initially, you will have to be all these things but try sustaining that frenetic pace for a long period..won't happen.

Did you buy yourself a job? I hear many guys saying its fine to start off with a 2 gpm machine and a shoestring budget. These guys are the classic "technician" (Gerber's term). They work their asses off for mediocre pay and are worried about "screwing" people. They are classically the nicest guys you wanna meet and they work til they drop. They undersell themselves on profit, defy F.M.V of service, may have one helper and have no plans of growing beyond a comfort zone.

I am willing to bet that almost all of these same guys that give the low budget advice are still working in the field eeking out a decent living but not going anywhere (some are happy with that) If I wanted comfort and stagnation I would have stayed in the corporate world.

I am not trying to be mean or judge the way anyone runs their business. My goal is to make you ask yourself.. am I a business entrepreneur or a job owner? Entrepreuners continually seek and execute new ways to make more profit. Job owners put their time in, make their living and are uninterested in growth. The problem with a job owner is, all his eggs are in one comfortable basket. If his market sours, his business and liveliehood are in major jeopardy..

Am I sticking to the plan?

Are you faithful to the plans you have set? Do you stick to budgets or does the emotional excitement of building a new rig become your controlling source? Does your marketing effort jump haphazardly? Have you faced your weaknesses (mine is paperwork) and set about a plan to compensate for this? A bad salesman will never become a good salesman without guidance. Have you sought that guidance yet?

Have you really achieved each level of growth upon which you planned? At the same time are you dynamic enough to respond to changing markets? Can you weather adversity or again, are all your eggs in what you think is a comfortable basket?

Am I enjoying this business or.. Am I consumed by it?

Ahh, this one hurts. Business excites me. Sales excites me. Negotiations. Maneuvers. Markets. Numbers. Analysis. Marketing campaigns.. blah blah blah. If you want to talk any of these with me be prepared for long conversation. Sometimes it is hard for me to separate myself because business ownership does not stop at 5 pm every day. I love it. Its probably an addiction becuase it is a constant source of adrenaline.

I also face the fact that at the pace I am going right now, I am facing problems that can spiral quickly. I have tried to pull from field work. I have allotted more time with my children and Christine. Though I am enjoying what I am doing and it is for the benfit of my children and personal retirement, knowing when to unplug is the last crucial element of being a successful business owner.

This is the one upon which I have to work harder.
 
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#29
Just to be a pain, putting an apostrophe in pros makes it possesive, as in "There goes the pro's truck." But as a business name, it would just be 'pros,' as as in plural of professionals. It helps you look professional when you use correct grammar...
 
#30
Lol

navigator said:
Just to be a pain, putting an apostrophe in pros makes it possesive, as in "There goes the pro's truck." But as a business name, it would just be 'pros,' as as in plural of professionals. It helps you look professional when you use correct grammar...

Grammatical errors?! A host of these lie within your post! Leave Nicole alone!
 
#31
R. E. Crouse said:
Grammatical errors?! A host of these lie within your post! Leave Nicole alone!
I think it might be a tad bit different posting grammar errors on a BB and having them in your company logo. I don't think he was "picking" on her, just trying to help her out.
 
#32
Omission

The apostrophe is used to denote omission in contracted and abbreviated words, as well as to show posession.

Pro is the diminutive form of "Professional".

I wouldn't use it in the form Nicole does, but my company name has no space in it because I wanted that to grab some attention.

I'm just sayin'. ;)
 
#33
Thank you, Grizzley, for the support, you're right about not "picking."

StainlessDeal, I considered that an apostrophe is used in contractions, but do not consider "pro's" to be a contraction, though in fact letters are left out. Makes more sense [to me] to use it as a plural of pro (diminutive of professionals). (And yet, not mini-pros... [ytytyt] )

Well, I suppose this is about as far off-topic as we need to go.
 

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