Payment defaults question

[sprayandclean]

I have been using Serviceworks now for about 9 months, it works well and has helped organize my biz, but there is one problem when charging customers whom I have done business with before.
When using the 'Completion wizard', the customers who have previously paid for a service automaticly recieve (default) a payment when completing their job. The payment must be removed manually.
I have already had this 'feature' cost me time and almost money , as when completing a job for a regular customer, I misssed the fact that I did not manually remove the default payment 'given' to my customer by the software.
How can this feature be removed?
Thanks,
Bates McLain
Spray and Clean

 

[ServiceCEO]

Make sure to set those customers default payment types to bill as opposed to check or cash. This will leave the payment section of the completion wizard defaulted to blank and avoid this issue completely.

 

[sprayandclean]

How?

How do I change these default settings?

 

[ServiceCEO]

On the customer's detail tab change the default payment type from check/cash/cc to bill. This will insure that no payment is auto entered during the completion wizard.