The Challenge

kjacques21

New Member
I am new to the business just started so I guess im one of the people who dont know sh$%# and are going to hurt your business. That being said, none of you were born with the knowledge and expertise you have today so I guess some of you are forgetting your roots :) They make movies about that all the time..you know person forgets his roots and has a shallow existence until something dramatic happens and they regain their sole. etc...

I am reading so much about economics and competition etc,,,do you really know what competition is? I am former ad sales guy who routinely competed in markets with 20 radio stations multiple newspapers, tv stations, direct mail, trade magazines , outdooor you name it....Tell how may people do you really compete against? I mean serious competition? Are you to suggest that your markets are saturated and there are to few homes for you to expose your self too?

and another thing :) There is always someone who is going to give your product away,,,,there is always someone who is going to give your industry a bad reputation....get over it!

simple advice....
do good work
provide excellent service
charge a fair price
sell your self
build relationships
never bad mouth your competition
stop worrying about what you can not control, it is an energy waste and will not move you forward....

be gracious and always take the high road....

Intersting enough the above will work in pretty much any endeavor you choose....

agree disagree?

Ken
 

Larry L.

PWN TEAM - Moderator Emeritus
Ken,if you'll take a good around on the board you will see the knowledge here,you will also see roots being pasted on to others.

The agree and disagree was knowledged for longer than any of us,we all agree on the agree.

Yes some area's are saturated enough you see for sale signs on powerwashers.

Alot of our back grounds are like yours,its the reason we know who our competition is.


there is always someone who is going to give your industry a bad reputation....get over it!

Yes,we realize that,if we can teach them a better way maybe someday they want be as many of them.
 

Dan S

New Member
<marquee scrolldelay = "500"scrollamount="500">[vam1]</marquee>

[]10-4 Cody !! []

I will bite my tounge!!
 
Last edited:

Jon

New Member
Big Pete, take two asprins and call the doc in the morning.

Ken what Bigboy said about many of us in his last post is so true, most of us have sales backgrounds, many with national corp.

Many others have had other businesses in the past and most of us do know our local competition.

I make it a point to know mine, not just so I know who is in the area but to network with them, some do only awnings, some do hoods only so I don't really consider them competitors.

While driving between jobs if I see another PW working I pull in for a few minutes and try to talk with the guy, most will, a few won't, it is those that won't I know right off are low ballers and in someway not giving the customer a fair deal for the money.

In time you will understand what I mean by that, might even have a few accounts stolen by them then you will understand even better.

I refuse to compete against those that bid a penny or two pr. sq. ft. heck my chems cost more then that.

Just don't be afraid to ask questions on this and other boards, there are several of them out there and if you don't know them Email me and I will link you to them.

Jon
 

B.E YOUNG Sr

New Member
One thing that kind of irritates me is when the newby says they have the job, now how do I do it.

What psi, chems, gpm, how much to charge ect. ect. ect.!

These are the guys that hurt the industry. They jump in and do no research. Think they do good work?

You can get on any board and read for days to gain knowledge.

I don't mind helping anyone but shouldn't they try and help their self first?
 

Beth

New Member
Yes, they should. That's my point, or part of it. We can't go find them and help them, but when they find their way here, then why not? We all needed help once, we were all new once. And in my opinion, an organization who can help you learn in your chosen field, only enhances your chances of success. Not everyone will make it, regardless of all the help they may get. Some are just not cut out for it, or try it and find out it's alot more complex than they want to deal with.

Beth
 

Cody

New Member
<Font Color=e87400>
David Saulque

It’s not really so moot a point when you consider that for all those people there is only one internet, maybe 10 bbs & 1 organization!

As for the rest of your post. I agree Totally!

<hr color=e87400>

Beth</font>

<b>How many people come and go in the same year in this industry within a period of a year or two? </b><font color=e87400>a bunch</font> <b>How many of them never find the web? </b><font color=e87400>a bunch</font><b> How many of them don't have what it takes or realize how hard it truly is to have a business.... </b><font color=e87400>a bunch</font> <b>Surprise! It's real work folks. <font color=e87400></b>a problem.

Many are clueless with regards to business & often turn into lowballers. When they find a resource such as bbs, pwna or a good vendor it gives them staying power which adds to the delima of the contractors. Yes they will eventually probably go under, but I have noted that it seems where the longer they last when I know the won’t make it the lower & more aggressively they sell the services for.</font>

<b>We were out doing estimates the other day and saw a young man washing a deck. He didn't know anything. He was two inches from the wood, at 3000 PSI with a 15 degree tip. We told him he ought to sand the deck to fix his damage.

We didn't tell him how much money he should charge, we didn't share a whole lot other than how far back he should be to avoid the damage. We didn't do that for him, but for the homeowner, who would otherwise form a poor opinion of power washers in general. The idea is to raise the standard. </b><font color=e87400>So you’re saying that you did not help a guy that was in your backyard? You’ve countless times you have helped people on these forums & you have in your seminars as well. What’s the difference?</font>

<font size=+.5><b>Young men like the one about will come and go regardless.</font> They have been for years. But the networking we all do online helps those of us dedicated to the betternment of the industry, in an effort to help us all be successful. </b><font color=e87400>I don’t think you have any respect for men ( I just call it like I see it :)) “</font>

<hr color=e87400>

<font color=e87400>Ongaurd

</font><b>Look at the stability in pickup truck pricing. Supply is really beginning to outstrip demand….</b>

<font color=e87400> I’m not sure I understand you here. I am trying to get it, but….. I don’t.

There are only what, 3 Full Size Truck Manufactures. When they put their trucks out they don’t just pull a number out of a hat & say lets build this many. They build according to demand statistics. Do they get their prices, yes & no.

Yes because if you want a Full Size truck you have to buy from one of the big 3 there are no other options & competition for them is SLIM! And probably always will be. It’s not like the average Joe can just say to himself one day “I want to start my own line of Trucks†Think I’ll go down & slap an assembly plant, tools, dies, engineers & everything else I need on my Visa & give it a wack!â€

No because if they built 4 times what the market called for they’d have to give them away to get rid of them.
Also look at how they devalue when they are holdovers. I purchased a 2000 ford in 2001 for almost 10k under invoice.

<b>Unchanging Market</b> – OK, change that to “A market where the Supply is rising disproportionately to the demand.†Same difference, same outcome!

<b>As for not using the company that cuts you off.</b> You may want to rethink that. Don’t blame the company for what a employee may do in their company trucks. If you do this you may end running out of companies to fill your needs. Employees no matter how you stay on top of them will still have those that will not conform, yeah you can fire them but then you just get another just like em. I have had some great employees in my years yet none of them would treat my business as I.

<hr color=e87400>

<font color=e87400>Pwr Cln

Thanks for the support.

<hr color=e87400>

Jon

Gas prices may be changing because of the Taxes. I’d imagine with Ca’s pollution issues Road Tax is a really whopper on your fuel.

<hr color=e87400>

kjacques21</font></font>
<b>am reading so much about economics and competition etc,,,do you really know what competition is? </b><font color=e87400></b>Yes.<b></font>I am former ad sales guy who routinely competed in markets with 20 radio stations multiple newspapers, tv stations, direct mail, trade magazines , outdoor you name it.... <font color=e87400></b>And how fun was that? If I am reading this right you sold marketing ads of some sort. Would your sales & prices been improved upon had there not been half as much competition?<b></font>Tell how may people do you really compete against? <font color=e87400></b>Right now, many! If the industry continues on it’s current path? Perhaps too many!<b></font>I mean serious competition? <font color=e87400></b>Is there any other type?<b></font>Are you to suggest that your markets are saturated and there are to few homes for you to expose your self too? <font color=e87400></b>Expose myself,, Hmm sounds Kinky :eek:<b></font>

and another thing There is always someone who is going to give your product away,,,,there is always someone who is going to give your industry a bad reputation....get over it!

simple advice....
do good work
</b><font color=e87400>Okay!</font><b>
provide excellent service
</b><font color=e87400>Okay!</font><b>
charge a fair price
</b><font color=e87400>Okay!</font><b>
sell your self
</b><font color=e87400>Okay!</font><b>
build relationships
</b><font color=e87400>Okay!</font><b>
never bad mouth your competition
</b><font color=e87400>You have to when they suck! It’s your duty!</font><b>
stop worrying about what you can not control, it is an energy waste and will not move you forward....
</b><font color=e87400>This is giving up! NEVER GIVE UP!!</font>

<font color=e87400>Okay! There’s some credibility in your simple advice there & it’s warranted. Once again I say “howeverâ€, Market Saturation is a real concern, sounds to me like your ad sales was in a saturated market. Sure, it’s not totally a now issue, however it is a future issue & now is the time to deal with it, not when it's too late. IT’s COMING! Sorta like SOON PLAYING AT A TOWN YOUR IN “MARKET SATURATION†Staring newbies.

With market saturation comes the market dilution of marketing media's. Example of Media Dilution. Get a small box of stick matches, take one out & name it “Bob†make a tiny mark on it so you’ll know which one Bob is on a close inspection, put it back in the box, shake it up & toss all the matches out onto the dinner table. Now call your dinner table “The Yellow Pagesâ€. Next begin to pick up the matches in groups of 3 & see if you picked up bob. Toss the 3 back down & try again. Do this 50 times & see how many times you pick up Bob!

Marketing is very similar. Yes you can set yourself apart from the rest, but as the numbers of companies grows so does your marketing efforts. Your marketing efforts will need to stay better than the rest if you wish to rely on them. A very common practice for companies is to mimmick marketing practices of other successful companies. So when companies begin to mimick you, you will again need to up your marketing efforts. Why, well just as sure as your call volume will increase from marketing, the volume will decrease as more companies begin marketing “with†you. Calls = Sales = Profits, Less Calls = Less sales = Less Profits. On top of which you can drop all the additional money that the additional Marketing is costing you. Why,,, Market Saturation! Why,

Being in ad sales you absolutely have to understand this. Even if you think you don't. How many times did you sell to someone that was a new trade or field to your company? How many times have you said "You'll be the only one in here" or "We only have a couple that do this" When you said those things you were in effect saying "With limited marketing competition in our media, your company will stick out more thus you should have a greater response from our customers that require your services"

Cody.
 
Last edited:

Beth

New Member
No Cody, I don't hate men. Come on, do you really think I I would hand over the proverbial keys to to the castle? We do help people here where we are.

Case in point: A guy who is new drives over to get some product, and we showed him a surface cleaner. He had never seen one before. We told him what we used it for. Have had NUMEROUS compeditors here local to us come to pick up items. We talk shop. Methods, the pain of the weather this season, etc... We don't discuss price. We keep it professional. Heck, we have even sent each other work! NO kidding. Want to know something else? We have other cleaning companies that trade leads with us too. Lots of companies do it. We help each other stay busy, not that we are slow, we're not. We're slammed!

Ken,
I thought your post was right on target.


Beth
 

Cody

New Member
<font color=e87400>Beth Beth Beth,,, You Kill me!

How does your case in point apply to me, Jon, John T, Dan A David S or anyone else, when you are selling something to the person that you are helping? I help my clients too. That's selling. And frankly that's why I used you as an example in that post way back when that got your feathers in such a ruffle. You were at one time helped & now you help others for your own self interest. Which isn't a bad thing for you to do, just don't tell others that they should to because it's for the betterment of "They're" industry, where when it comes right down to it, you're doing it for Beth!

You are telling people that it's good to share, & that you share, which in no doubt you do, however in all reality it appears to be more for selfmarketing than earnest concern. I know that you are going to say it's not & your going to say "I was raised like this & taught to do that", but in the end, it's SELF-MARKETING.

Ordinarily I would not touch this, I could not. Because ordinarily when a vendor is helping people they are not hiding any agenda's. I only elaborate on this because you always say you're here because you "want" to help others. But again' it's self-marketing, I know it is, & you know it is. I suppose there is a slim chance that I'm wrong, real slim, but you really have taken full advantage of everything that points to it. You have sales on your website for misc. supplies, your selling web-design, you have all of your PWNA accomplishments hanging up on your website too, which makes your statements of not getting paid for your time that you "volunteer" a joke. You are doing alllllllll these things & still trying to convience me/us that it' because you were brought up to help others & it's for the good of the industry. Now just say this with me " I AM DOING ALL THAT I AM FOR MY OWN SELF INTEREST!"

You'll feel alot better when you can admit that!

Cody.
 

Beth

New Member
Hey Cody,
Before we ever sold the products I'm referring to, we used to promote them to others in an effort to help them, and had no stake in it at all. So YES, we do it to be helpful.

I talk to people all over the US without necessarily making a dime....to help them. I answer questions via email, cell, posts, and nextel.

Now that I do sell things, it would be awfully naive of anyone to think I'm not making a living. Everyone on this board is here to make a living. I never said I wasn't making a living. What's wrong with making a living?

Not a thing. It's called income.

Beth
 

kjacques21

New Member
Hi all:
If nothing else this board does serve as a nice forum to exercise my small intellect.. Which is nice because as a small business it is comforting to find others sharing similar interests and challenges. I have learned a tremendous amount from this board all ready and y'all have been very very very helpfull so I say Thank you.

I am trying to be the type of newbie that does not make you want to curse. I am doing my due dilegence, learning as much as i can about the process, materials and best practices. I have been devoting my time to the learning process and developing marketing pieces. Some pretty cool flyers as well as producing a :30 animated commercial featuring melvin the mold king and drake the general of dry dirty wood. If any wants me to send them a copy of the VO let me know....any way my research is going on three months now. I take delivery of my washer this week and will be setting up my trailer. Flyers go up this week and tv starts in 3 weeks+ Direct mail. Of course lots of glad handing and business card trading.

As far as competition there is lots of it down here, maybe I am naive but when I see lots of competition I see volume...It's just my job to beat the competition. Thats my simple yet elegant plan :)
Cheers
Ken
Deck@adelphia.net
 

Cody

New Member
Originally posted by B.E YOUNG Sr,
One thing that kind of irritates me is when the newby says they have the job, now how do I do it.

What psi, chems, gpm, how much to charge ect. ect. ect.!

These are the guys that hurt the industry. They jump in and do no research. Think they do good work?

You can get on any board and read for days to gain knowledge.

I don't mind helping anyone but shouldn't they try and help their self first?

Originally posted by Beth
Yes, they should. That's my point, or part of it. We can't go find them and help them, but when they find their way here, then why not? We all needed help once, we were all new once. And in my opinion, an organization who can help you learn in your chosen field, only enhances your chances of success. Not everyone will make it, regardless of all the help they may get. Some are just not cut out for it, or try it and find out it's alot more complex than they want to deal with.

Beth
<font color=e87400>

And here’s my point!</font>

Yes, they should. That's my point, or part of it. We can't go find them and help them, but when they find their way here, then why not?

<font color=e87400>There are a few reasons but the primary one would be <b>Because when you help them you “mayâ€￾ / “are probablyâ€￾ hurting someone else.</b> Maybe the job they bid is one that John T lost the bid too. So in effect you are slitting John's throat. Maybe someother member. Maybe the bid they made was a superlowbal bid, again someone lost it. You see, when you see yourself helping someone you don’t even bother to consider who you may be hurting. I suppose it's just easier to help the newbie in front of you than to help the faceless contractor they are bidding against.</font>

We all needed help once, we were all new once. And in my opinion, an organization who can help you learn in your chosen field, only enhances your chances of success. Not everyone will make it, regardless of all the help they may get. Some are just not cut out for it, or try it and find out it's alot more complex than they want to deal with.
 

kjacques21

New Member
WARNING SOME SARCASM

Ahhhh Cody I think your missing something...
When the newbie says, "he has the job, how do I do it" He has the job.
Your "damage" or "I might be hurting someone elsei f I help them learn how to do...I might be taking away the job from myself or another contracter"....is mute your out of the running newbie got it.

Cody at this point in your scenario the job is gone, The only damage at this point is whether or not the newbie screws it up and makes power washing and/or deck proffesionals look bad.

Here's a challenge to you.

What are your conditions for giving others assistance?
Are there credentials that are needed?
Is there a test?
Do I need insurance for the info you may suggest?

One last question Cody do you really beleive what you are writing or are you just stirring the pot and trying to win an argument? You seam like too nice and to0 smart a guy to really not want to help others newbie or otherwise.

KK
 

Cody

New Member
Originally posted by kjacques21
WARNING SOME SARCASM

Ahhhh Cody I think your missing something...
When the newbie says, "he has the job, how do I do it" He has the job. Your "damage" or "I might be hurting someone elsei f I help them learn how to do...I might be taking away the job from myself or another contracter"....is mute your out of the running newbie got it.
<font color=e87400>True. When he says it. But there are a couple factors that come to play. 1. He may get that job, but if no ones helps him he won't get another off of our 2 cents worth. 2. Many of those style post are also them saying "I need help bidding a job" or "I am bidding this job" In those cases he hasn't gotten p00p yet. In my eyes, & many others of these forums, if you can't figure out how much money you should be charging how can we!</font><b>

Cody at this point in your scenario the job is gone, The only damage at this point is whether or not the newbie screws it up and makes power washing and/or deck proffesionals look bad.

Here's a challenge to you.

What are your conditions for giving others assistance?
Are there credentials that are needed?
Is there a test?
Do I need insurance for the info you may suggest?
</b><font color=e87400>Challenge" Where's the Challenge? WHo & How I help depends GREATLY on who's doin the asking. If "you" ask why isn't my machine working, if I can help I probably will, feels good to help people. If you ask How do I clean this I probably won't answer unless it's something completely obvious. It's nothing personal against you, it's just business!

Who will I help, well I like to think of them as the "Inner Circle" there several people who have been on these forums for a long time. I have gotten to know them pretty well all in all. They are in the biz & will remain in the biz with or without my help. Then there is the occasional newbie that comes about that you can pretty much tell has a good grasp on things, like business, equipment, procedures & what not, that I gladly add to my inner circle of friends.

Just to save you some typing, since your intention here is to try & trap me into saying I help, blah blah blah. Then you say "well, then what your saying then is it's OK when you help someone bid against someone but not us or anyone else." I'll just answer you that to save you having to ask the question. If that happens I could not care less. At that point if they are both people I would call friends then they both deserve to bid the job & win. In addition any friends I have will understand this completely & agree to it. We bid against a gaggle of yahoos all day long, It's not merely a matter of competition, it's a matter of adding more competitive competition for "no good reason" other than it makes you feel good to help someone. It's BUSINESS!</font>
<b>
One last question Cody do you really beleive what you are writing or are you just stirring the pot and trying to win an argument? You seam like too nice and to0 smart a guy to really not want to help others newbie or otherwise.</b>

<font color=e87400>As a newbie yourself you do not perceive my actions as helping. Ask Larry, Dan S, David S, Michael T, Washerman or any of a few dozen others whether or not I am helping. When you're a business that's been at this for 5-10 years you may begin to see this differently. You want to verify the voracity of what I am saying? You said that you see all the competition in your area as volume. Go ask them to help you. See how many stand up shake your hand & say “Come on buddy, I’ll show ya the ropesâ€￾

BTW- Yes, you are being niave unless of course you meant that seeing all that competition made you see volume in terms of having to do more “volumeâ€￾ to make any money. In that case, yes I agree & you are not being niave. Secondly, you stated that it is your job to “Beat your Competition, well what do you think I am posting this here for. Scheesh, Think Preemptively.

Cody!
 

kjacques21

New Member
Pretty much everyone here has been super helpfull regardless of my newness. Initally I asked some pretty basic questions and It was suggested that I search past posts for answers first and If I couldnt find them then to ask again. It was great advice and helped me collect some pretty good knowledge with out being to big a pain. I suppose you have your reasons behind your views and I will respect them. I have enjoyed the back and forth but I think it's run it's coarse. Good luck to you.
 

Our Sponsors

Top