debi
New Member
WHY AMERICANS SHOULD NEVER BE LET OUT OF THE COUNTRY
(ACTUAL COMMENTS FROM US TRAVEL AGENTS)
I had someone ask for an aisle seat so their hair wouldn't get messed up by sitting by the window.
A client called about a travel package to Hawaii. After going over all the cost info, she asked, "Would it be cheaper to fly to California and take the train to Hawaii?"
I got a call from a woman who wanted to go to Capetown. I started to explain the length of the flight and the passport information when she interrupted me with, "I'm not trying to make you look stupid, bit Capetown is in Massachusetts." Without trying to make her look like the stupid one,
I calmly explained, "Capetown is in Africa." Her response...click.
A man called furious about a package we did. I asked what was wrong with the vacation in Orlando. He said he was expecting an ocean-view room. I tried to explain to him that this was not possible as Orlando is in the middle of the state.
He replied, "Don't lie to me, I looked at the map and Florida is a very thin state."
I got a call from a man who asked, "Is it possible to see England from Canada?" I replied, "No." He said, "But they look so close on the map."
Another man called and asked if he could rent a car in Dallas. When I pulled up the reservation, I noticed he had a 1-hour layover in Dallas.
When I asked him why he wanted to rent a car for an hour, he replied, "I heard Dallas was a big airport, and I need a car to drive between gates to save time."
A nice lady just called. She needed to know how it was possible that her flight from Detroit left at 8:20 am and she got to Chicago at 8:33 am. I tried to explain that Michigan was an hour ahead of Illinois, but she could not understand the concept of time zones. I finally told her that the plane went very fast, and she accepted that.
A woman called and asked, "Do the airlines put your description on your bag so they know who's luggage belongs to whom?" I said, "No, why do you ask?"
She replied, "Well, when I checked in with the airline, they put a tag on my luggage that said 'FAT', and I'm overweight. Is there any connection?" After putting her on hold for a minute while I looked into it (I was actuallylaughing), I came back and explained that the city code for Fresno is 'FAT', and that the airline was just putting a destination tag on her luggage.
I got off the phone from a man who asked. "How do I know which plane to get on?" I asked him what exactly he meant, when he replied, "I was told my flight was number 823, but none of those darn planes have numbers on them,"
A woman called and said, "I need to fly to Pepsi-cola on one of those computer planes." I asked if she meant to fly to Pensacola on a commuter plane. She replied, "Yeah, whatever,"
A business man called and had a question about the documents he needed to fly to China. After a lengthy discussion about passports, I reminded him that he needed a visa. "Oh, no I don't. I've been to China many times and I never had to have one of those." I double checked and sure enough his
stay required a visa. When I told him that, he said, "Look, I've been to China four times and every time they have accepted my American Express."
A woman called to make reservations. "I want to go from Chicago to Hippopotamus, New York." The agent was at loss for words. Finally the agent asked, "Are you sure that's the name of the town?" "Yes, what flights do you have?" replied the customer. After some searching the agent came back with, "I'm sorry. ma'am, I"ve looked up every airport code in the
country and can't find a Hippopotamus anywhere" The customer replied, "Oh, don't be silly. Everyone knows where it is. Check your map!"
The agent scoured the map of New York and finally offered, "You don't mean Buffalo, do You?" "That's it ! I knew it was a big animal."
(ACTUAL COMMENTS FROM US TRAVEL AGENTS)
I had someone ask for an aisle seat so their hair wouldn't get messed up by sitting by the window.
A client called about a travel package to Hawaii. After going over all the cost info, she asked, "Would it be cheaper to fly to California and take the train to Hawaii?"
I got a call from a woman who wanted to go to Capetown. I started to explain the length of the flight and the passport information when she interrupted me with, "I'm not trying to make you look stupid, bit Capetown is in Massachusetts." Without trying to make her look like the stupid one,
I calmly explained, "Capetown is in Africa." Her response...click.
A man called furious about a package we did. I asked what was wrong with the vacation in Orlando. He said he was expecting an ocean-view room. I tried to explain to him that this was not possible as Orlando is in the middle of the state.
He replied, "Don't lie to me, I looked at the map and Florida is a very thin state."
I got a call from a man who asked, "Is it possible to see England from Canada?" I replied, "No." He said, "But they look so close on the map."
Another man called and asked if he could rent a car in Dallas. When I pulled up the reservation, I noticed he had a 1-hour layover in Dallas.
When I asked him why he wanted to rent a car for an hour, he replied, "I heard Dallas was a big airport, and I need a car to drive between gates to save time."
A nice lady just called. She needed to know how it was possible that her flight from Detroit left at 8:20 am and she got to Chicago at 8:33 am. I tried to explain that Michigan was an hour ahead of Illinois, but she could not understand the concept of time zones. I finally told her that the plane went very fast, and she accepted that.
A woman called and asked, "Do the airlines put your description on your bag so they know who's luggage belongs to whom?" I said, "No, why do you ask?"
She replied, "Well, when I checked in with the airline, they put a tag on my luggage that said 'FAT', and I'm overweight. Is there any connection?" After putting her on hold for a minute while I looked into it (I was actuallylaughing), I came back and explained that the city code for Fresno is 'FAT', and that the airline was just putting a destination tag on her luggage.
I got off the phone from a man who asked. "How do I know which plane to get on?" I asked him what exactly he meant, when he replied, "I was told my flight was number 823, but none of those darn planes have numbers on them,"
A woman called and said, "I need to fly to Pepsi-cola on one of those computer planes." I asked if she meant to fly to Pensacola on a commuter plane. She replied, "Yeah, whatever,"
A business man called and had a question about the documents he needed to fly to China. After a lengthy discussion about passports, I reminded him that he needed a visa. "Oh, no I don't. I've been to China many times and I never had to have one of those." I double checked and sure enough his
stay required a visa. When I told him that, he said, "Look, I've been to China four times and every time they have accepted my American Express."
A woman called to make reservations. "I want to go from Chicago to Hippopotamus, New York." The agent was at loss for words. Finally the agent asked, "Are you sure that's the name of the town?" "Yes, what flights do you have?" replied the customer. After some searching the agent came back with, "I'm sorry. ma'am, I"ve looked up every airport code in the
country and can't find a Hippopotamus anywhere" The customer replied, "Oh, don't be silly. Everyone knows where it is. Check your map!"
The agent scoured the map of New York and finally offered, "You don't mean Buffalo, do You?" "That's it ! I knew it was a big animal."
Last edited by a moderator: