Freakypapa
New Member
One of my fleet customers called me to ask about a cracked windshield. I saw it when i washed, but figured it wasn't my fault, so didn't mention it. They asked if maybe my operations may have broken it. I doubt it, but I was wondering what any of you have experienced? Have you cracked shields with pressure or cold water on a hot car? They say they're not looking for a scapegoat...but I like the account. Should I report it to my liability carrier?